FAQ

1. How do I place an order?

All bouquets and event flowers are available by pre-order only through our online store. Simply choose your product, select your pickup or delivery option, and complete checkout.

2. When is the order deadline?

Orders must be placed by Tuesday each week.
Flowers are purchased on Wednesday and prepared shortly after to ensure freshness.

3. When is local delivery available?

Local Delivery: Saturday Only

Available time windows will appear during checkout.

4. Why do I need to order in advance?

Our flowers are purchased fresh each week and arranged in small batches.
Ordering in advance allows us to prepare your bouquet with the best seasonal blooms.

5. Will my bouquet look exactly like the photo?

Photos are for reference only. Because flowers are seasonal and natural products, the exact blooms and colors may vary slightly.
We will always maintain the overall style and color palette of the bouquet.

6. Can I order for a different pickup or delivery day?

Currently, local delivery is available only on Saturday.
This schedule allows us to focus on quality and freshness while operating in small batches.

7. What if I need flowers urgently?

Because our flowers are purchased weekly, same-day or last-minute orders may not be available.
However, you can always contact us and we will let you know if we can accommodate your request.